Other Computing

Fix HP Envy 4500 printing missing lines with faded ink

I upgraded my four year old HP Deskjet F4180 printer, it was still working but I figured out that since new printers come with a free ink cartridge, for slightly more money I could have the HP Envy 4500 multifunction printer that can be set up wireless, which is what I wanted the most.

It was all perfect with my new HP Envy 4500 right until a month after, when the blank ink started to fade out on the pages every other line, printed pages looked fine except for three or four unreadable faded out lines, this meant that I had to spend more expensive ink and paper printing again and again for like ten times until the pages came out printed properly, it became crooked costly to print just one page.

HP Envy 4500 ink cartridges
HP Envy 4500 ink cartridges

I ruled out the usual suspects, like low ink, which I knew was not possible because the cartridges were new and the software ink level was telling me that they were full, I also excluded bad quality cartridges as I only buy original HP cartridges and I source them from a trusted source like Amazon. I discovered that the problem is that black HP ink for cartridges 301 totally sucks, if you don’t print with them for a month the nozzles dry up and block the exit, this is what causes the faded out pages, an Internet search shows that many other customers suffer the same problem and cleaning the cartridges will not solve it.

There are only two ways around the aggravation:

  1. Print a couple of pages a month to keep the cartridges nozzles fresh and stop the ink from drying them.
  2.  A cheaper solution is that before printing you take the cartridges out of the printer and leave them on the table with the nozzles facing up, like you can see in the photo, leave them like that for at least five minutes, not less than that, this will solve the problem.

I am very disappointed with HP, my old printer went without printing anything for months and not once I suffered this problem. If I had known I would not have bought this home printer, people are not supposed to use it every single week!

What a pity because I love every other aspect of the HP Envy 4500 multifunction, the good news is that is not a problem with the machine and I hope that HP will be able to improve the quality of their cartridges if they get enough complaints, if this does not happen I will not buy their original refills any more, I don’t want to pay premium for bad quality.