Other Computing

Review OpenVPN provider Acevpn

I have been using Acevpn Premium VPN package for three months, I was given the account in an online give away and I have been using it to get around georestricted online TV services like CWTV and Pandora Radio. I liked that Unblock TV comes bundled with the VPN, I had never used DNS unblocking services before. After changing the name servers in my router with the ones AceVPN gave me Unblock TV behaved flawless as advertised, no video buffering and it detected when my browser visited Hulu, activating the USA proxy in the background.

I soon learned that DNS proxy services are not a good idea if your ISP changes your computer IP every time you reboot. For the DNS proxy to work you have to link your computer IP to the proxy DNS first, when your computer IP changes you have to log into your Acevpn account, erase the old IP and add the new one. It is not hard to do, but if you get a different IP every few days it is annoying and I just preferred to watch TV with the VPN switched on instead of the DNS proxy, it saved me time.

If you have an IP that remains the same (static), Unblock TV will work just fine for you, the only caveat is that not all  TV websites are supported, iHeart radio for example, does not work with AceVPN Unblock TV, you can suggest Acevpn staff to add it, they add new sites when there is enough demand.

Windows OpenVPN provider Acevpn
Windows OpenVPN provider Acevpn

As for the VPN, you should know that AceVPN does not have a proprietary VPN client, you have to download the original OpenVPN client with no interface, servers can only be accessed right clicking on the VPN taskbar logo and configuration files have to be manually edited. The good news are that you only have to do this once and Acevpn has easy to follow instructions with screenshots about how to configure the software, however, it will take 30 minutes of your time to read those instructions.

I regard the OpenVPN right clicking system confusing, the more expensive Ultimate VPN package shows up in the list. The cheap VPN package I was using only allowed me to connect to the USA, UK and France servers, the other dozen locations were taking screen space and I could not access them.

The main points you should know about Acevpn is that their website is disorienting, they have two different VPN packages but you aren’t clearly told what the differences are in between them, Acevpn has lots of internal links that keep you going around in circles. Support was quick to reply the one time I contacted them in the forum, VPN set up instructions are neat, although, if they had a proper VPN client, the customer would not have to set up anything.

The Premium cheap VPN package is good value for money if you are happy with just three VPN servers, the Premium package that allows P2P traffic is overpriced in comparison with the competition. Acevpn privacy policy isn’t great either, all they say is that they don’t keep logs but they don’t tell you what kind of logs they are talking about, if connection or website logs and they don’t mention where their company is based.

The only reasons why you might want to sign up with Acevpn and not somebody else, is that DNS unblocking TV services are included for no extra charge. That is all I liked from them, I think that to start competing with other VPN companies they should organise their website so that basic information, like VPN package differences, can be found in less than an hour, and if they can’t afford paying a developer to build their own VPN client, at the very least don’t make customers download twenty configuration VPN files when they can only access three of them.

If you want an alternative to Acevpn I suggest PIA VPN they fix all of the shortcomings that AceVPN has and prices are equally cheap.

Visit Acevpn homepage

Other Computing

Review CyberGhost VPN paid service

CyberGhost VPN is a free and paid VPN provider to hide your computer IP, get around Internet censorship in countries where they block websites and secure your data in Wifi Hotspots, this review is based on the paid Premium plan that I have been using for two months.

CyberGhost Premium has dozens of servers in Europe and the US, however the cheaper Premium plan will only give you three or four US servers and a couple of dozen German and Dutch servers, if you upgrade to a more expensive “Premium Plus” plan you get a staggering number of US servers and further VPNs in the same European countries as before but with less users on each server resulting in higher speed. You can check how many people are using a server using the “Service Status” link, I would normally see around ten users on each Premium Plus server, around twenty users on the Premium plan servers and up to a hundred users on the free servers.

CyberGhost VPN Software
CyberGhost VPN Software

The VPN software is easy to use with an “AntiSpy” tab where to configure basic computer privacy settings like stopping Windows Media Player identification or deactivating Windows automatic error reports, nothing too advanced, I would not bother with it, another tab named “Video portal” has links to online US TV series taking you to Hulu and CBS websites, not very useful, a “Server Map” tab that I have only used once shows you a graphical map of where in the world the servers are located, so if you don’t know where Finland is, you can see it there or use Wikipedia, the only tab that is of real use is “Connect” where you choose your favourite server and it comes with a filter where you can remove from view the countries you don’t want to be associated with.

CyberGhost disadvantages

CyberGhost VPN has no servers at all in Asia, only in Europe and the US, if you want an IP from an Asian country, but be warned that the ping rate from a server located far away from your home will slow down Internet browsing, unless you live in Asia there isn’t much point in getting an IP from there.

Another CyberGhost VPN disadvantage is that the Premium plan only has three or four US servers, I did not find any of them blocked by Hulu or Pandora, but less well known services like Slacker Radio blocked all three New York servers and I was unable to access it, the only way to stop this from happening is upgrading to the more expensive CyberGhost “Premium Plus” VPN plan with assorted US West coast servers.

CyberGhost advantages

The speed was always enough to stream online video, there are no bandwidth caps and multiple IPs are available, specially in European servers. Support is quick to reply via email or using their open online board, prices are reasonable and the VPN software will stop your browser from connecting to the Internet when the connection goes down. A few times the server I was using was taken down for maintenance without warning but not once it revealed my computer IP, a pop up disconnection warning was shown asking me to choose a different server. CyberGhost VPN does not keep logs that can identify an user, this should block unfounded lawsuits.

Conclusion CyberGhost VPN review

This is a good VPN service for those concerned about privacy and with good speed, their main selling point is that CyberGhost VPN takes privacy seriously and keeps no logs, the VPN software has protection against disconnects and pricing is cheap, but if you want to watch US online TV you will have to go for the more expensive package because the cheap option has too few US servers.

Visit CyberGhostVPN homepage